A diamond slider bracelet broke within the warranty period, but the company would not replace it. They only offered online credit that didn’t cover the cost of a new bracelet. They claimed limited stock was available but refused to replace it. They also stated they couldn’t repair it, despite having a quote from another jeweler. I do not recommend this company.
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Founded in 1945, Shiels is an innovative Australian jeweller with stores in - SA, QLD, WA and NSW (don’t sweat, everyone else can still access our amazing range online).
We offer unique pieces that are refined, easy-to-wear, and bring everyone the utmost satisfaction. Our prices are so competitive they enable us to maintain our reputation as the leading Australian owned jewellery and watch retailer and the perfect destination for any engagement ring. We are not known as the home of the 1-carat diamond for nothing!See more
