I ordered a gift for my wife, and the website stated it would be dispatched within 4–8 business days. On the fifth day, I called for an update, and they told me to wait an additional 3 days. After those days, I followed up again, and they informed me: “We’re waiting for stock to arrive; we’ll ship it next week.” There was no support or compensation provided. Their only suggestion was: “You can cancel if you wish.” How ineffective can a company be? Truly disappointing.
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Founded in 1945, Shiels is an innovative Australian jeweller with stores in - SA, QLD, WA and NSW (don’t sweat, everyone else can still access our amazing range online).
We offer unique pieces that are refined, easy-to-wear, and bring everyone the utmost satisfaction. Our prices are so competitive they enable us to maintain our reputation as the leading Australian owned jewellery and watch retailer and the perfect destination for any engagement ring. We are not known as the home of the 1-carat diamond for nothing!See more
