I paid extra for expedited shipping on a gift card intended for Christmas. After five days without delivery, I contacted the service, and they assured me it was in transit. Now, days later, there's still no sign of it. I've reached out almost daily for updates, but the response remains the same: it's still in transit. I requested a refund, only to be told they can't issue one and I must contact the restaurant directly. The only reason I'm giving two stars is that they responded to my emails quickly, and the ordering process was simple. However, the lack of accountability and poor service is frustrating.
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Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.