I placed an order well in advance on 11/17, expecting prompt shipping based on the information provided by the platform. After the Black Friday sales came and went without any updates, I contacted the support team. They informed me that due to the high volume during the sales period, they were batching orders for shipping to maintain accuracy. However, I thought my early order would prevent any delays. Days turned into weeks, and still no product arrived. Ultimately, on 12/20, with no product in sight and no reassurance of delivery, I decided to cancel my order.
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