I wish I could rate them lower since my order never arrived. Initially, I was overcharged, with my credit card reflecting a higher amount than the invoice. After contacting them, they corrected it, but then the tracking indicated the package arrived in the country (not from a US-based company as claimed) and sat for over a week. When I followed up, they said they would check on it, but there was still no progress. I contacted them again, and they claimed my local post office returned the package, and now they couldn't retrieve it, leaving me to pay for shipping again and additional fees for a product I never received! They took my money, and I have no resolution that doesn’t require me to pay more. I suspect they might have sent the package with $10+ in postage due. Their tracking was incorrect, leaving me unaware that it was from them. If you order and get a notice for postage due, it’s probably them. I strongly advise against doing business with this company!
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