I ordered their light on December 25, 2024. Their tracker said it shipped from Spain, and on January 24, 2025, they claimed it was delivered to my front door. It wasn't, as we have a service door for deliveries. They suggested I check with neighbors and the post office, but none of our carriers have seen it. I checked an all-service tracker, and nothing was found. I think I will contact my credit card company. Poor customer service; I wish I could give a zero.
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