I would rate them a zero if possible, as I never received my order and was overcharged. The amount charged to my credit card was higher than what was indicated on the invoice. While they did correct this after I reached out, the tracking showed the package entered the country (despite their claims of being a local company) and then sat for over a week. When I contacted them again, they promised to follow up, but there was still no progress. Upon reaching out once more, they claimed my local post office had returned the package, and now they couldn't retrieve it. Their only solution was for me to pay additional shipping costs for a product I never received! It seems they may have sent the package with over $10 in postage due, and because their tracking was inaccurate, I had no idea the package was from them. If you receive a notice from the post office for postage due, it’s likely from this seller. I strongly recommend avoiding business with them!
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