Terrible Customer Service!
My boyfriend and I were going to a fancy polo match and wanted to get the matching suit and dress. After trying for two days to place the $230 order, we contacted Shinesty via email. We asked if they had a support number or if they could help us place the order via email since the discount codes that are ON THE WEBSITE for 20% off weren't working, nor the 25% code we received in our email wasn't either. We sent multiple screenshots to them and their response was, "sorry to hear that, here's another code to try" & "we don't have a support number". After their codes didn't work either and another two days went by, we gave up. If you are going to make your products crazy expensive, the least you could do is have great customer service. Will not be ordering EVER.
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At Shinesty, discover the unrivaled comfort of our signature Ball Hammock® Pouch Underwear and luxurious women's modal underwear. Perfectly suited for life's social moments, our collection boasts an array of outrageous party clothing and themed apparel. Elevate your wardrobe and make a statement like never before. Whether you're searching for comfort and unparalleled ball support, enough neon to blind the 80s, or simply something hat would make Chuck Norris weep with pride, Shinesty is here to help.See more
