I've reached out multiple times via calls and emails. A package I sent is confirmed as received, yet I'm unable to proceed with shipping it. The website states, "Due to the size of the shipment, please contact Support for accurate pricing and invoice. Thank you." Days have passed without any response. The last message I received was confusing, and I've had no follow-up. Ticket 39143 I've previously used the service without issues, but this experience has been so frustrating that I won't be returning.
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