shipbymail.com

4.5
4.5 Based on 41 reviews

ShipByMail is an affordable Canadian Parcel Forwarder which gives you a free Canadian Address to shop your favourite Canadian merchant. Sign up now and start shipping from Canada to the USA and internationally.Pay the merchant yourself or use our BuyFo......

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Average Rating

4.5

/
5

41 Reviews

5 Star
81%
4 Star
5%
3 Star
2%
2 Star
2%
1 Star
10%

All Reviews

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Review Time

Donald Sanders
Frustrating lack of communication regarding my shipment

I've reached out multiple times via calls and emails. A package I sent is confirmed as received, yet I'm unable to proceed with shipping it. The website states, "Due to the size of the shipment, please contact Support for accurate pricing and invoice. Thank you." Days have passed without any response. The last message I received was confusing, and I've had no follow-up. Ticket 39143 I've previously used the service without issues, but this experience has been so frustrating that I won't be returning.

1
Date of experience: Jan 12, 2026
Xavier Butler
Excellent experience with the service!

I had a wonderful experience with the service. The process was straightforward, communication was effective, and my package was managed expertly from beginning to end. I would certainly recommend this service to anyone seeking a reliable mail forwarding option.

5
Date of experience: Dec 28, 2025
Rijad Biogradlija
Excellent Service from Start to Finish

I had a great experience with ShipByMail. The process was simple, communication was clear, and my package was handled professionally from start to finish. I would definitely recommend ShipByMail to anyone looking for a dependable mail forwarding service.

5
Date of experience: Dec 27, 2025
Lydia Jones
Very satisfied with my experience

Very satisfied with my experience. Ordered a limited edition schnapps glass and it arrived quickly and safely. If I ever need to get any thing from Canada I know who to use. Customer service was very helpful when I had questions.

5
Date of experience: Dec 11, 2025
rtnyc
Excellent service

Excellent service. Not happy with the new tariff surcharge but that is someone else's fault.

5
Date of experience: Dec 09, 2025
Micha Di
Shipping was super fast and completely…

Shipping was super fast and completely hassle-free.The package took just 4 days to arrive.Again and again. Everything was perfect.

5
Date of experience: Dec 04, 2025
Mzes
Excellent service

Excellent service. Fast and secure.

5
Date of experience: Dec 02, 2025
Martha
BEWARE! Extremely misleading dimensional weight charges

I want to share my experience so others can avoid the same problem. I used ShipByMail to forward a jacket whose actual weight, confirmed independently by UPS, was approximately 0.9 kg. Despite this, ShipByMail initially claimed that the package weighed 10 kg based on dimensional weight. This number was completely inconsistent with the size of the item.After several emails, they offered to repackage the item into a smaller box “to help reduce the cost.” However, even after repackaging, ShipByMail declared a new dimensional weight of 7.83 kg, and I was charged accordingly.When the package arrived at my home, the reality was very different.The actual delivered weight was 1.58 kg, and the box measured 44 cm × 34 cm × 12 cm.Using ShipByMail’s own publicly stated formula for dimensional weight:Dimensional Weight (kg) = Length × Width × Height / 5,000→ 44 × 34 × 12 = 17,952→ 17,952 ÷ 5,000 = 3.59 kgEven according to their own method, the correct dimensional weight should have been 3.59 kg, not 7.83 kg, and definitely not 10 kg.This is not a small discrepancy.This is a pattern of inflated and inconsistent measurements that resulted in significant overcharging. USE SHIP AND SHOP FROM ARAMEX THEY ARE REALLY SERIOUS , SHIPBYMAIL IS A FRAUD

1
Date of experience: Dec 01, 2025
Fresno
These guys never let you down

These guys never let you down

5
Date of experience: Nov 28, 2025
Guillaume Abtouche
Great service from Canada to france

Great service from Canada to france , worked well !

5
Date of experience: Nov 28, 2025

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Business Details

  • ShipByMail is an affordable Canadian Parcel Forwarder which gives you a free Canadian Address to shop your favourite Canadian merchant. Sign up now and start shipping from Canada to the USA and internationally.Pay the merchant yourself or use our BuyFo...

  • language https://www.shipbymail.com

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