I ordered a large upright freezer with a delivery date set, but it was changed unexpectedly. Despite informing the company that I would not be home, the delivery was attempted anyway, and the status was incorrectly marked as delivered. Upon returning home, I found the freezer left outside, damaging my gate. I expected a prompt pickup and refund, but after a week, the item was gone without notice. As a pensioner, I am frustrated and out of pocket, and I refuse to wait any longer. This experience has been unacceptable, and the coordination between the company and the courier has been disastrous.
Claim your business profile now and gain access to all features and respond to customer reviews.
