This was an extremely disappointing experience that felt like being charged at every turn with no accountability. I sent two items to the service. One was restricted, while the other was allowed. Despite this, they permitted me to consolidate both items into one package, charging me $11 for this service. It was only after the consolidation that I was informed one item was prohibited and could not be shipped. At that point, I had to pay an additional $5 to separate the package — an unnecessary fee that should have been flagged initially. When I attempted to return the prohibited item, I was informed I needed to pay another $15 just to process the return. After already incurring multiple charges, returning it no longer made financial sense, so I ultimately discarded the item. It gets worse. The allowed item was shipped in a larger box, despite it originally arriving in a smaller one. When I inquired about this, the service claimed it was already in the smallest box possible, which was simply inaccurate. Consequently, I ended up paying significantly higher shipping costs than required. This experience felt less like a service and more like a scheme to extract extra fees from customers. I lost money, time, and patience. I will not be using this service again, and I strongly advise others to think twice before choosing them.
Claim your business profile now and gain access to all features and respond to customer reviews.
We ship packages to you, no matter where you are in the world. Use your Shipito mailbox, US address, to shop online from the US. Then have packages consolidated and forwarded to you.
Shipito was started in 2008 for international shoppers and businesses seeking to reach international shoppers.
Many products are less expensive or more authentic in the US. Unfortunately, a lot of stores do not offer shipping for international customers. We have solved that problem. Now you can shop in the US using your Shipito mailbox, US address, and have parcels shipped to you anywhere in the world.See more