ShipMonk has been an extremely understanding and dependable logistics partner for our business. Their fast, effective, and caring customer service has made a real difference, especially during challenging times.When the Canada Post strike impacted our shipping, ShipMonk seamlessly pivoted to FedEx, ensuring we could continue fulfilling orders without disruption. Their flexibility and proactive approach helped us maintain excellent service for our customers.While their pricing is slightly premium, the reliability and support they provide make it well worth it. We haven’t encountered any major issues, and their team is always ready to assist. If you’re looking for a trustworthy and efficient 3PL, ShipMonk is a great choice!
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ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our "merchant-first" core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. We shipped millions of packages in 2024, fueled by our 2,300-strong team and proprietary technology that gives merchants a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated "mom & pop" support at a global scale, and refreshingly transparent pricing, it's no wonder we've earned a spot on the Inc. 5000 for seven years running. We're not just keeping up with the future of fulfillment—we're building it.See more
