shipping.amazon.co.uk

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1 Based on 20 reviews

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Wilbur Adams
Avoid specifying delivery instructions.

It's best not to provide a safe place for delivery and to leave all options blank. By specifying a safe location, you may be taking on full responsibility if the parcel is stolen, with no recourse available. The seller should ensure the package reaches you, not the courier. I have a notice on my door stating that there is no safe place for parcel delivery, and I won't accept any responsibility for items left unattended. Unfortunately, the delivery services often fail to ring the doorbell or knock, leaving parcels in open areas. This issue has worsened since the pandemic began. If a parcel goes missing or is incorrectly delivered, you should contact the seller for a replacement; it’s their duty, not the courier's. There's no need to involve the police, as it's the seller's responsibility to address the situation.

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Date of experience: Dec 01, 2025

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