I write this review as I've got almost 300 orders to ship but I can't because this trash of a software isn't working. I've used their support chat to ask for help but they've hired cheap foreigners as their "support" who are more lost than I am. I've tried calling and spoken to another support team who gave me false instructions which also hasn't fixed my problem. Their engineers have made this trash software so complicated and hard to use that their own support doesn't even know how to use or troubleshoot it. They also have horrible support hours and wait times. I'm on a 20 min wait as I write this hoping to talk to someone else. I would not recommend this trash software or this poorly managed company to anyone.
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ShipStation offers fast and simple web-based shipping software to automate and customize shipping workflows and deliver unbeatable customer experiences. Trusted by over 130K businesses, ShipStation helps efficiently ship all orders at discounted rates. This multichannel platform offers more than 300 partnerships with leading shopping carts, marketplaces, carriers, and fulfillment services, including UPS, USPS, FedEx, Amazon, eBay, Shopify, Magento, WooCommerce, Netsuite, and BigCommerce.
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