Over the years, I have spent a considerable amount of money with Shipton & Co, and have been a repeat customer. This most recent experience where I am having to repeatedly chase my order (placed in June), sent items in error due to order numbers that were incorrectly listed in your brochure, then being promised that I would be sent items that are in stock but still not arrived is extremely frustrating and I do not feel as though you value my custom at all. Very little meaningful communication from customer service team. Lots of 'we will dispatch soon' but the weeks are passing and nothing received.
Claim your business profile now and gain access to all features and respond to customer reviews.
Since Albert Edward Shipton founded the
company back in 1870, five generations of
his family have honoured the original vision -
to create spectacular jewellery with precious
diamonds and rare gemstones gathered from
the world's most remote locations. What sets
Shipton & Co apart indeed is the dazzling
quality of these gemstones which are ethically
sourced and hand selected for you today by
the founder's great great grandson, Jasper
May. An acclaimed gemmologist, he brings
both life-long study and inherited skill to his creative work.
See more
