Company: ShipWitComplaint: Bait-and-switch pricing after written quote and depositOn October 15, 2025, I accepted ShipWit’s written quote of $1,010 to transport my vehicle. I paid a $230 deposit, with $780 due upon delivery. Later that same day, ShipWit emailed me stating that the delivery charge would now be $900, raising the total cost to $1,130 — a $120 increase with no change in service, location, or scope.This price change occurred after I signed the agreement and paid the deposit, which constitutes a bait-and-switch. If ShipWit had not confirmed pricing with a carrier, I should not have been given a firm written quote or been asked to sign a contract and pay a deposit.After I declined to pay the higher price, ShipWit should have either honored the original agreement, refunded my $230 deposit, or found another carrier at the agreed rate. I have contacted the company multiple times by phone and email with no resolution or refund.Requested Resolution: 1. Honor the original written agreement of $1,010 ($230 deposit + $780 due on delivery), or 2. Issue a full refund of my $230 deposit immediately.Evidence available: • Signed quote showing $1,010 total • Proof of $230 payment on Oct 15, 2025 • Email from ShipWit showing increased COD to $900 • Copies of communication attemptsComplainant:Clarence Simms
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