I purchased a jacket via a payment service (using the registered address on file). They sent the jacket to a different street address, according to my local post office. So, the post office returned it. I’ve tried calling customer service, but it always goes to voicemail. I emailed them twice, receiving one reply that it was on its way, but the tracking doesn’t confirm this. I may need to initiate an investigation with the payment service. If I had researched this company better, I likely wouldn’t have made the purchase, but it was under $70. Now, my wife is disappointed wondering where her jacket is.
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