My son ordered sunblocks from the official website, excited about a complimentary gift that was advertised. When the package arrived, the gift was missing. Despite confirming my order, customer service stated that gifts are not guaranteed. This is the second time I've faced this issue, and for a premium brand, I expected better customer service. While the products are fine, the experience was disappointing.
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Shiseido Company, Limited is a Japanese multinational personal care company, that is a skin care, hair care, cosmetics and fragrance producer.