shocksurplus.com

4.5
4.5 Based on 120 reviews

Our primary goal is to provide the best ride possible for our customers with objective product information tailored for each driver. We drive and test everything we give recommendations on....

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Ford L.
Swift Resolution for My Order Issue

I mistakenly placed an order to my previous address, which is over 5 hours away. I realized this quickly and reached out to the support team via email. They updated my address in the system within 20 minutes. Unfortunately, the shipment still went to my old address. I attempted to meet the new owners when I visited, but they weren't available that weekend. However, one representative went above and beyond to assist me, ensuring I received my shocks. It took longer than I had hoped, but the team did an excellent job in getting my product to me.

5
Date of experience: Dec 18, 2025

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