shocksurplus.com

4.5
4.5 Based on 120 reviews

Our primary goal is to provide the best ride possible for our customers with objective product information tailored for each driver. We drive and test everything we give recommendations on....

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Greg Zimmerman
I ordered 2 sets of Bilstein shocks for 2 of my pick ups. Of the 8 shocks that paid over a thousand

I ordered 2 sets of Bilstein shocks for 2 of my pick ups. Of the 8 shocks that paid over a thousand dollars for, only 2 were correct. I have tried multiple times to correct the issue and even paid an additional fee to return the wrong items. I talked with some one after numerous attempts with zero results to help in any way. This is the AI run around at is best. I am most unsatisfied with the service. This has been going on for 3.5 weeks now. I have trucks that I cannot drive because of this company. All I can do is wait and hope that I can get some kind of confirmation,or that they might return my money or acknowledge their mistake and do anything to correct it.

1
Date of experience: Mar 18, 2026

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