I placed an order on 1/23. Shoes arrived 2/12, including emails stating 2 pairs of shoes were sent in the shipment but I only received 1 pair. Their return policy was not available online. It took 5 days for them to respond to the emails inquiring how to return, at which point they stated that their policy is that returned shoes must be received 30 days AFTER PURCHASE (i.e., I had less than 5 days to get them back into their hands after receiving the information on how to return them - 10 days after receiving them). They used nearly the entire return period on shipping them out to me, since it took 3 weeks to get them (therefore missing the function I needed them for).
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