This is getting quite tedious. Apparently leaving a negative trust pilot review is the only way to get Shokz support to reply to my complaint. One step forward in that they replied to my review by emailing with a request to send in the serial number of the faulty earphones. Then - nothing…. Yet again…. Come on Shokz…. This really is incredibly frustrating. Update for Shokz: Original email sent 2 feb has been resent this morning. Please check your inbox.
Claim your business profile now and gain access to all features and respond to customer reviews.
