I purchased Shokz Openrun headphones two years ago, within a year the right headphone stopped working. I contacted customer support who arranged a replacement for me. I was so pleased. Less than a year later the same fault happened on the replacement. I contacted customer support again, who this time said I was out of the original warranty and offered me 10% off a new purchase. I am extremely disappointed by this, as this is obviously a known fault, and to be offered 10% seems very unfair. I would no longer recommend these headphones.
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