My husband bought me the dot version of these as a gift to run my first half marathon in. I loved the clip on style and not having something shoved in my ear. However, one week after purchase they stopped charging because the pins in the charging case were stuck.
I was able to pop them back out with a Bobby pin but eventually even that stopped working. Tried to get a new pair using my warranty card and was told I couldn’t because he didn’t keep the receipt. After several back and forth conversations with customer service, I gave up.
I was so excited for these after hearing buzz about this brand in the running community, but my advice would be not to purchase anything from this company. The price is high and the quality is low. It’s junk, and they won’t make it right when it stops working.
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