I placed my order on June 5th, and by June 24th I still have not recieved my order, and the tracking number I was provided shows that only a label was created. Customer service has been spotty. 10 days after my order I asked for an update and they told me it takes 10-14 days for an order to ship. 15 days after my order, tracking still hadn't updated and I reached out again. Customer service told me that "per management your order was shipped and delivered" but they wouldn't provide me any tracking information that showed that. Customer service told me that they would have to wait to hear back from "management" about where my order was. I'm guessing this store is drop shipping items from China and "management" isn't actually anyone at Peche. Don't waist your money or time!Update: I finally heard back from their customer service, but they never sent me tracking info even though I asked for it in multiple emails. I received a short email saying that my package had been sent back to them and redelivered to me, although I can't confirm this because the original tracking number never updated (it only showed a label had been created but never actually shipped) and was never given any actual tracking info. I did receive the my package in early July, a full month after I placed my order, and the shoes I received were in the wrong color, which I did not order. The shoes are cute enough but the quality is definitely not worth the price (I paid $100). They are definitely fast fashion, wholesale quality that you can get for less than $30 on a site like AliExpress. I've cut my losses and wont be trying to return them because communicating with their "customer service" isn't worth the headache.Bottom line: Cute products, but you can literally find the same items on AliExpress or Stylenanda for a fraction of the price with the same shipping time.
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