I ordered a $150 pair of loafers for my daughter as a Christmas gift. It took excessively long to arrive, and they didn’t make it in time for the holiday. After she returned from her trip, I found they were too small, but despite emailing the support team four times to request an exchange, I received no response. It feels like a questionable company. Additionally, the shoes have a strong, unpleasant odor, reminiscent of petroleum. I cannot recommend purchasing from this service.
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