Ordered 1 x 3M asbestos mask from them. It took more than two weeks to arrive. I live in South Australia. I didn't get a confirmation email - had to contact them multiple times to try and get tracking info/ suss out if I had been scammed or not. Turns out I had not been scammed but they are just terrible at communication, customer service and timely deliveries. Joyce in customer service was not a good experience - could barely hear her - kids screaming in the background. Then she called me back again the next day, having forgotten she had spoken with me the previous day. Would recommend NOT purchasing from Absafe. If you do and you have issues, go straight through to sales to sort it out as customer service is abysmal. Even Tim in sales admitted to me that it wasn't good enough. Tim was the only good experience I had with this company. I ended up telling him I wanted a refund as more than two weeks delivery between SA and Melbourne is completely unacceptable and delayed my project. The day I asked for a refund, what magically turns up that same day? The mask.
Just avoid Absafe! The headache is not worth it. Purchase from a more reputable company. Do better Absafe.
Claim your business profile now and gain access to all features and respond to customer reviews.
Australia's fastest growing retailer of height safety equipment, rope access equipment, confined space equipment and rescue equipment.
We also stock a huge range of Pelican cases, GoPro's, Leatherman Tools, Buff Professional, Pelican RALS and so much more.
If you've got a customer service enquiry or even a product enquiry, chat with us 24/7 at https://secure.livechatinc.com/licence/5402431/open_chat.cgiSee more
