Mobile app and Web app do not work. The app does not track purchased items: it is always waiting to connect. One cannot add a Passkey even if following the support article or the instructions of the very poor AI chat support.
This is a snippet of the bot conversation after following all of its (wrong) instructions:
"I have already detailed my issue. Tell me specifically what else do you need? Or just direct me to someone that can actually help instead of guess.
Are you sure you'd like to create a support request? It may take up to 48 hours for an advisor to respond. Providing detailed information now can help resolve your issue faster.
Just use this conversation. All the information is there!!
Please click the Contact Support Specialist button below to create a support request. Note that it may take up to 48 hours for an advisor to respond.
Contact Support Specialist requested
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