Absolute shambles!! Ordered a zip up training top in August right when they first came out, and then over the last few months would get updates about the order being delayed and that it would eventually reach me, only for you to finally cancel the whole thing and refund me last week. I don't understand how you can be so crap with orders, a week after items are released, do you use manufacturers who make two of everything and that's it. Lifelong Villa fan and I cringe about how abysmal the customer service and club shop are for fulfilling orders, because I wish I could say this was a one time thing, but my family and I have experienced some issue or other for a decade. I even worked for your little club shop that used to be under the Holte End, and that season we didn't even have the home kits ready in time for fans to buy when the season started (O'neill departure 5 days before season for reference). It's just embarassing, we are a huge club and it's time to have that mentality off the pitch as well as on it
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Aston Villa Football Club is a professional football club based in Aston, Birmingham, England.
