Trying to find a 6/7 hone shirt for my Grandson. Rang what I thought was the Villa Store on to be transfered to somewhere in Asia. The lady wanted the product code of the item I wanted, problem being the website size guide doesn't give one and also neither the option to buy a home shirt in that size, hence my phone call. She said they didn't have that size but they did Man City Wolves, at that point I said thank you for your help and hung up.Come on Villa, this is far from acceptable, if you cant have someone in the offices at the Villa Store handling customer enquires, then to me that shows customer centred satisfaction isn't a priority. That is just appaling in today's market. Very very disappointing and to be honest, I'm very annoyed that my club can treat a life long supporter in such a way. Please sort it out!
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Aston Villa Football Club is a professional football club based in Aston, Birmingham, England.
