I am extremely angry and disappointed with CompAsia. I ordered iPhone 16 128GB Black (Excellent Condition) with Apple Watch SE 2020, and my order has been delayed for more than 2 weeks with NO clear update or proper explanation.
I trusted this company, but instead I received stress, frustration, and terrible service. Customer support keeps giving excuses and asking me to wait again and again. This is NOT acceptable.
I want my item to be DELIVERED IMMEDIATELY. If there is still no action or fast solution, I will escalate this case to SRS (consumer complaint system) and take further action.
CompAsia needs to take responsibility. This is the worst shopping experience I have ever had. Think carefully before buying from this company
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CompAsia is the leading device-focused fintech and solutions provider in Asia, including financing, device care, subscription, buyback and trade in, retail and distribution services. Our online retail platform presence across the region including Malaysia, Thailand, Philippines and Singapore. More than just dealing in preowned phones, CompAsia sees technology as an integral part of its device lifecycle management business, which unlocks value for consumers by salvaging the worth of their old phones as well as smoothening the path to acquiring a new one.
To date, CompAsia has launched a slew of innovations revolving around unlocking value of phone ownership from its financing programme, monthly subscription plan, trade-in programme and device protection programme.
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