Review Time
I have been a Dumpling shopper for the last five years and I absolutely love it. This way you’re your own boss you set your own prices and you’re allow yourself to shop for the same customers over and over again where you can build a rapport with your customers you learned them and they learn you. It is a great service much better than other apps way Much better than Instacart.
A+ shopper but the app is often glitchy. if it's the least bit cloudy the app stops working. I have also had neighbors and friends say they won't use it if it isn't web-based. Trying to communicate with my shopper now and seeing that the app is once again not responding.
I'm staying with Dumpling because my shopper is the best I can imagine! However, the app has just changed their software, and it has slowed down to barely usable. In addition, the "saved items" list, which used to be a great convenience as a place to keep all items and quickly swipe to add the ones you need, is even slower than the rest of the app. Terrible decrement in quality.
I love the service. I can have The same person whenever I placed the order compared to other companies like shipt where they will send different people. the only thing I recommend is that this platform needs to be more sophisticated we have to add a cutting edge technology to catch up with other platforms it is very hard to add items it is hard to switch items they still have a lot to do with their platform
I don't know why people rave about this service. The shopping list is hideously bad, so it takes a lot of time to make up a list to get exactly what you need. Once I did, the shopper bought other stuff to replace that I didn't want and had to throw away as the store wasn't taking anything back due to Covid. I went back to Instacart as the shopping is easy. It's worth the extra price.
I rate the company with a two star as I liked the detailed shopping list for Trader Joe’s & the write ups on the shoppers. That said, after completing a shopping list I was unable to tender out with my debt card. The system (bot?) claimed it was a prepaid card. This debt card has purchased airline tickets, rented cars, but now it cannot buy $80 worth of groceries? Furthermore in contacting the company I have not received a response back. AnyCart and Shipt are much better options, along with Amazon.
I decided to try this app out, as I had heard good reviews. I have Amazon Prime, and I've tried other market delivery services, but unfortunately. . .Trader Joe's does not deliver/nor is partnered with platforms like Instacart, Doordash, etc. At first glance, it's great that you can pick your shopper. However, Dumpling needs to improve the service area that each shopper covers, to indicate where they're based. I think I emailed two shoppers, and even though it showed they covered my area, both of them said they don't usually head out my way. On the third person I contacted, he said he would take care of me, but ended up changing the delivery date without telling me. On his profile, it said Sunday, so I was waiting around , expecting to have my groceries delivered. He didn't even notify me of the change. I'll stick with Amazon Fresh, and heading to grocery stores.
After leading gig economy apps started to flood the platforms with new people ( pulling away my regular shoppers i have had for 9 months) One of them found Dumpling! Not only am I at ease knowing it is always the same person, but they can go ANYWHERE within one trip to me! I dont have to worry about poor quality, missing items (because they can be found at a different store), and most of all, I know my shopper is clean and goes above and beyond to assure my foods safety.
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