At the local store, the manager offered me a so-called 'Special all-in Package' that included broadband, a TV box, Netflix, two new SIM cards, and Spam Guard, all supposedly 'free.' However, upon checking my billing, I discovered I was being charged extra monthly costs. I called customer service, and a helpful agent confirmed the extra charges and advised me not to trust the store as they often push their own agenda. I ended up canceling the broadband package and the extra SIM cards. As a long-time customer, this experience has tarnished my view of the company. I recommend avoiding their stores for mobile plans.
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