Lakeside shopping centre store!Today i went into the ee store located in the lakeisdie shopping centre to sort out an issue with my daughters phone and sim card. A man on shift named Gilbert was so rude and unhelpful. His attitude towards my problem was disgusting!!!A lady named Andrea was brilliant. She is amazing and was so helpful and got my problemsorted. Gilbert kept dismissing me and talking to me in such a rude tone as if i was an object, this then made me feel threatened and emotional leading me to cry in the shop!Andrea was so kind and gave me a hug to then later on make me feel wonderful by helping my problem in the circumstances, thank you so much andrea, your a star!!!
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