The cup I received was supposed to be personalized, but it wasn't. I ordered a wallet that arrived but wasn't secured properly. Due to strong winds, it likely blew away. When I contacted them, I was told it was not their issue and to reach out to the shipping company. The shipping company sent me back to the seller. They advised me to call a different department about the cup issue on another day. With only two days until Christmas, they seemed indifferent. Furthermore, another item I ordered ended up being out of stock. I won't be placing any more orders with this service!
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