I have never encountered a service as disorganized and untrustworthy as this one. I returned an item using their QR-code process, and tracking shows it was delivered on November 28. However, the company has spent weeks denying receipt and contradicting themselves, repeatedly asking for information they already have. Their customer service seems designed to delay and deflect. I had to escalate the issue to a payment service because they refused to issue a refund they were obligated to provide. Based on my experience, I would not recommend ordering directly from them.
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The official online shop for Oral-B UK. Why buy from the Oral-B Shop? Free 1-Year Extended Warranty, 30-Day Money Back Guarantee, Special Offers, After-Sales Service from Oral-B & Free Standard Delivery on All Orders Over £45. Your perfect clean starts with Oral-B.
