I ordered replacement parts marked as '3-5 business days preparation time' on 8/12/2025, which I needed for Christmas gifts with Express Delivery. The parts shipped on 23/12/2025 and arrived on 24/12/2025. While it might be understandable due to holiday orders, there should be a way to expedite the process or at least provide upfront feedback about additional preparation time.
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Prusa Research is a 3D printing company based in Prague, Czech Republic. It was founded by Josef Prusa, one of the core developers of the Open Source project RepRap.
