I strongly advise against purchasing this machine. I bought a kit during a promotional event and received some extras. Unfortunately, the printer failed on its first print, which was supposed to be automatic. Customer service has been unhelpful, insisting I attempt repairs myself on a new product. It's been a week since I requested return instructions, and I feel ignored. I no longer want this product or to engage with the company. I just want my refund for this expensive paperweight.
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Prusa Research is a 3D printing company based in Prague, Czech Republic. It was founded by Josef Prusa, one of the core developers of the Open Source project RepRap.
