On the plus side, I received my printer. However, I had to buy from a reseller due to the company's long lead times. I had issues with both units I purchased, one of which was deemed normal by support despite its loud operation. The second unit has quality issues that I'm trying to get resolved, but responses have been slow. Overall, it has been frustrating, and I feel misled by the company's advertising.
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Prusa Research is a 3D printing company based in Prague, Czech Republic. It was founded by Josef Prusa, one of the core developers of the Open Source project RepRap.
