My experience with support has been very disappointing. Responses to emails take a week, and chat support is slow, with long wait times. I received a printer that is not functioning properly, and getting the necessary supplies to fix it was not part of normal service. I felt accused of lying about my usage, which was frustrating. I decided to share my experience here.
Claim your business profile now and gain access to all features and respond to customer reviews.
Prusa Research is a 3D printing company based in Prague, Czech Republic. It was founded by Josef Prusa, one of the core developers of the Open Source project RepRap.
