I ordered a kit as a Christmas gift with a 1-2 week shipping estimate. After two weeks, I was informed of a supplier delay. I requested expedited shipping, which was promised but not fulfilled. The order shipped late and was sent via economy service, with an expected arrival after Christmas. Customer service was unhelpful, leaving me disappointed with their handling of the situation.
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Prusa Research is a 3D printing company based in Prague, Czech Republic. It was founded by Josef Prusa, one of the core developers of the Open Source project RepRap.
