I eagerly awaited a folding dice tray since its announcement. Upon release, I ordered it with international shipping fees that greatly exceeded the original price. To my disappointment, the product looked nothing like advertised; the colors were wrong and didn’t match the dice I had also purchased. What was advertised as purple and black turned out to be blue and grey. Additionally, the folding mechanism didn’t work at all! I contacted customer service with evidence and received a request to send pictures of the production code, which I did. However, that was the last I heard from them. I continued to reach out for answers, but after weeks turned into months, I have stopped contacting them and am now considering legal action. Avoid this company; their customer service just stops replying.
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