Was using shop and scan with windows 11 perfectly until a ctws error code appeared. Contacted support and they told me to use ms edge in compatibility mode. Worked fine until website would not respond and crash. I then stopped transmitting and few weeks later rang them up and they told me that they are currently working on a fix for the ctws error since it has affected many people and the lady told me to use chrome with an extension installed. The extension works but it doesn't even transmit! Outdated technology and they clearly haven't updated anything to fix the problem. Even on their website they are still displaying a messge saying that on 10th october 2025 they are closed! Get a grip ShopandScan and fix your outdated systems!
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