Overall, my experience with this company was positive. They provided a service I couldn't find elsewhere, allowing me to obtain an item not available in the UK. They initially quoted me £26, but I ended up paying an additional £30 in customs and tax, which was unclear on the website. I had to use a bank transfer, which felt a bit suspicious. I deducted one star for this, but most other companies were quoting around £50, so I expected some hidden fees. The website could be clearer, and there were formatting issues that made it hard to read. However, my parcel arrived safely, and I'm grateful for the service. The depot in Barcelona was particularly helpful with communication. I'm pleased overall, though I wish they could be more transparent with pricing.
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