I will never use this service again. I had a shipment sent from the US, and there was no communication to inform me that it had been delivered. This shipment was valued at $1000, and it was delivered to the wrong address. When I asked if the team could rectify this or utilize the insurance I believe I paid for, I was told there was nothing they could do. It's puzzling how the company cannot assist a loyal customer of many years. I am now canceling my account and will not be using this service again. The company should reevaluate how they treat their customers. I strongly advise considering another option, as their digital experience is terrible and very unreliable. You've been warned.
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