I’m out of both my order and my money. Atorie claims my package was delivered in late November, but that is flat-out false. I’ve done the legwork checking with my building staff, and nothing ever arrived.To make matters worse, they use ACI Logistix for shipping, which has been a complete nightmare—unreliable tracking and zero accountability. What’s even more frustrating is the 'support' from Atorie; I opened a formal inquiry with both Atorie and ACI Logistix, none of which were helpful. It’s one thing to have a shipping error, but it’s another to use a subpar carrier and then completely ignore a customer when things go wrong. I won't be shopping here again.
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