This product is a total waste of time and money. Support is entirely offshore, slow to respond, and only available during work hours for most people. If you want to return the product after all the frustration, there are hefty fees and unreasonable requirements. I wonder how much of their revenue comes from return fees hidden in their policy. The company's choice to impose such a significant return fee shows they are aware of their product flaws but refuse to address them. This is the first time I’ve been misled by a recommendation.
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