My experience with the company was absolutely terrible. They seem to conceal crucial return information and impose outrageous fees on customers, especially those from abroad. I was appalled to find out it would cost $40 to return a simple top, despite the checkout page suggesting returns were 'easy' and 'free' without warning about the actual costs. Their policies come off as deceptive, customer service is unhelpful, and the return process is far from straightforward. I will never shop with them again and strongly advise others to steer clear. There are many retailers that value transparency and fairness.
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Shopbop is the global online retail destination for style inspiration and discovery, offering women all over the world a comprehensive hand-picked selection of ready-to-wear and accessories from over 1,000 established and emerging designers. Debuting new arrivals, compelling editorial content and styling guidance daily, Shopbop provides world class customer service and fast, free global shipping worldwide. Shopbop is part of the Amazon.com Inc. group of companies.See more
