I ordered a shirt and received an empty box filled with packing paper. When I reached out to customer service, they insisted my order had 'shipped accurately and completely' and refused to issue a refund or replacement. I've paid $159 for nothing but an empty box. This experience was incredibly disappointing, and the customer service response only made it worse.
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Shopbop is the global online retail destination for style inspiration and discovery, offering women all over the world a comprehensive hand-picked selection of ready-to-wear and accessories from over 1,000 established and emerging designers. Debuting new arrivals, compelling editorial content and styling guidance daily, Shopbop provides world class customer service and fast, free global shipping worldwide. Shopbop is part of the Amazon.com Inc. group of companies.See more
